Appointment Setter Scoreboard

Leads tagged lead-lead-oracle ยท last 30 days ยท 80 leads ยท Alejandra's activity only (automation excluded) ยท updated 7/22/2026, 4:53:42 AM (America/New_York)
D
Overall grade
  • 17 leads tagged lead-lead-oracle have never been called โ€” work the uncalled list first thing tomorrow.
  • Median speed to first call is 8.0 hrs. Contact rates drop ~8x after the first 5 minutes โ€” set a mobile push notification on the lead-lead-oracle tag trigger and call the moment it fires.
  • Only 0% of new leads get a call within 5 minutes (business hours). Target: 80%+.
  • Median text response time is 17.8 hrs. Replies are buying-window signals โ€” keep the GHL mobile app conversation tab open and answer inside 5 minutes.
  • Reply rate is 23%. Test a shorter opener text that references the lead magnet they opted into and asks one easy question.
  • Auto-connect F: GHL auto-calls to bridge new leads, but only 0% became a live connect (0 of 35, 23 rang out unanswered). This is the fastest path to a fresh lead โ€” she should answer these on the first ring. This alone explains most of the slow speed-to-lead.
Call metrics:
Speed to first call โ€” business hrs
8.0 hrs
10:00โ€“18:00 New_York, wknds excl. ยท 0% in <5 min ยท 17 never called
โœ•Grade F
Speed to first call โ€” all (24/7)
40.5 hrs
wall-clock incl. nights & weekends ยท 0% in <5 min
Text response time (median)
17.8 hrs
inbound SMS โ†’ your reply
โœ•Grade F
Total dials / day
3988
Local ยท 354 dials totalall leads ยท 788 dials total ยท 9 working days
Connects / day
36
dial โ‰ฅ 45s ยท 6% connect rate ยท 23 total7% connect rate ยท 54 total
Unique contacts called / day
1539
Local onlyall leads ยท over 9 working days
Time on phone
0.7 hrs1.3 hrs
talk time on connects ยท avg 59 min/day
Between dials (median)
39s
76% under 1 min when dialing ยท but only 6.0 hrs/day actively dialing (manual dials only)
Time efficiency (daily inputs)
88 dials/day
target 80 ยท only 73 min/day actually dialing vs 2.5 hr target
โœ“Grade B
Touches per lead
6.8
calls + texts ยท reply rate 23%
โœ“Grade A
Auto-connect pickup rate
0%
GHL auto-calls to bridge each new lead โ€” 0 of 35 became a live connect ยท 23 canceled, 7 voicemail, 1 failed, 2 no-answer, 2 completed
โœ•Grade F
Show rate โ€” triaged calls
57%
27/47 showed all-time ยท 60% last 30d

Unique contacts called per day (Local)Unique contacts called per day (all leads) โ€” last 10 working days

0 58 115 07/0907/1307/1507/1707/21
0 58 115 07/0907/1307/1507/1707/21

Call duration breakdown โ€” last 30 days

0 dials with an outcome logged ยท a dial counts as a connect at โ‰ฅ 45s
No answer (0s)
0 0%
1-15s
0 0%
16-30s
0 0%
31-60s
0 0%
61-120s
0 0%
120s+
0 0%
788 dials with an outcome logged ยท a dial counts as a connect at โ‰ฅ 45s
No answer (0s)
244 31%
1-15s
364 46%
16-30s
56 7%
31-60s
98 12%
61-120s
16 2%
120s+
10 1%

Triaged booked calls โ€” show rate

Ale's triaged bookings (Book Type = Triager Booked). Show rate = showed รท (showed + no-show); cancellations excluded. Only calls already due are counted.
All-time
57%
27 showed ยท 20 no-show ยท 8 cancelled ยท 6 won
Last 30 days
60%
3 showed ยท 2 no-show ยท 3 cancelled
Booked callScheduledOutcome
Jonathan Wilson2026-07-21 no-show
Hung Lam2026-07-20 showed
Jo Nguyen2026-07-17 cancelled
Theodore Ward2026-07-17 cancelled
Daniel Cervantes2026-07-16 showed
William Sparks2026-07-15 cancelled
Noah Evans2026-07-15 no-show
Guy Indelicato2026-07-06 showed
Hunter2026-06-10 showed
Joe Wade2026-05-04 showed
Robert Sicignano2026-04-28 won
Bob Waldorf2026-04-27 cancelled
Will Kirk2026-04-23 showed
Erwin Perez2026-04-22 no-show
Tania Harris2026-04-22 no-show
Luis Martinez2026-04-22 no-show
Mitchell Lebron2026-04-22 no-show
Torrell T2026-04-21 won
Chris Bradley2026-04-21 no-show
Yahir Soberno2026-04-21 showed

Closing rate โ€” triaged vs self-booked

Close rate = won รท showed (calls that actually happened). All-time. Cancelled and future calls excluded. "Of booked" = won รท all due bookings.
Booking sourceBooked (due)ShowedShow rateWonClose rate (of shows)Of booked
Triaged (Ale) 55 27 57% 6 22% 11%
Self-booked 49 18 43% 3 17% 6%

Median speed to first call per day โ€” business hours (minutes)

0 788 1576 07/0907/1307/1507/1707/21

Daily numbers

DayDialsUnique calledConnects (โ‰ฅ45s)Connect rateTime on phoneTexts sentSpeed to call (biz hrs)Speed to call (24/7)Med. text response
2026-07-09 33 17 1 6% 2 min 4 26.3 hrs 134.5 hrs โ€”
2026-07-10 9 4 0 0% โ€” 0 6.7 hrs 70.6 hrs โ€”
2026-07-13 35 15 5 14% 5 min 0 3.2 hrs 12.5 hrs โ€”
2026-07-14 51 15 5 12% 14 min 3 83 min 3.5 hrs โ€”
2026-07-15 24 13 1 4% 1 min 0 4.3 hrs 4.3 hrs 17.8 hrs
2026-07-16 46 17 2 7% 3 min 6 11.1 hrs 27.7 hrs 2.1 hrs
2026-07-17 24 11 2 8% 7 min 0 โ€” โ€” โ€”
2026-07-20 44 22 2 7% 5 min 1 2.4 hrs 3.9 hrs โ€”
2026-07-21 88 24 5 6% 7 min 0 8.0 hrs 19.8 hrs โ€”
2026-07-22 0 0 0 0% โ€” 0 โ€” โ€” โ€”
DayDialsUnique calledConnects (โ‰ฅ45s)Connect rateTime on phoneMedian gapActive dialing
2026-07-09 61 25 2 5% 4 min 37s 4.3 hrs
2026-07-10 23 11 0 0% โ€” 27s 13 min
2026-07-13 46 22 5 11% 5 min 31s 6.2 hrs
2026-07-14 73 22 5 8% 14 min 36s 9.4 hrs
2026-07-15 31 17 1 3% 1 min 36s 26 min
2026-07-16 53 21 2 6% 3 min 37s 8.8 hrs
2026-07-17 27 13 2 7% 7 min 40s 8.8 hrs
2026-07-20 211 109 21 10% 26 min 42s 6.8 hrs
2026-07-21 263 115 16 6% 19 min 39s 9.5 hrs
2026-07-22 0 0 0 0% โ€” โ€” โ€”

Leads (newest first, up to 60)

LeadEmailPhoneCreatedFirst callFirst textCallsTextsReplied
elad cohen eladcn1@gmail.com +18187776568 2026-07-21 8.0 hrs โ€” 2 0 no
syed raza salmanxraza@gmail.com +16318278838 2026-07-20 never โ€” 0 0 no
larry gonzales info@adubuilderca.com +13107293013 2026-07-20 never โ€” 0 0 no
deepak neopane dneopane@gmail.com +14083735822 2026-07-20 never โ€” 0 0 no
frederic sune contact@wpexpert.ca +16137271227 2026-07-20 2.4 hrs โ€” 3 0 no
elijah green elijahgreen@lostboygraphics.com +18035653377 2026-07-16 11.1 hrs โ€” 4 0 yes
daniel cervantes ceielectric@yahoo.com +13235775811 2026-07-15 3.4 hrs 6.5 hrs 4 1 yes
andrew courtney andrew@acelectricalcontractors.co +13032565716 2026-07-15 4.3 hrs โ€” 16 0 no
thomas martin tjmartin86440@gmail.com +13133532590 2026-07-15 9.3 hrs โ€” 8 0 no
christopher roundtree bigchris428@yahoo.com +16626330841 2026-07-14 2.2 hrs 2.2 hrs 8 1 no
ron bailey ron200233@yahoo.com +18565031538 2026-07-14 32 min โ€” 20 0 no
jahmal whatley thomaswhatleyelectric@gmail.com +12055735121 2026-07-13 29 min โ€” 6 0 yes
manny dascalo mannydascalo@gmail.com +19546961997 2026-07-13 40 min 35.3 hrs 7 1 no
william sparks sparko63@outlook.com +14123529576 2026-07-13 5.8 hrs โ€” 3 0 yes
henry hernandez enrique.hernandez8876@gmail.com +13233023606 2026-07-13 7.0 hrs 24.0 hrs 10 2 yes
william tillman willtillman.wt@gmail.com +12672318485 2026-07-12 43.4 hrs โ€” 4 0 no
sarhan hasan sarhanhasan66@yahoo.com +17209394714 2026-07-12 52 min 25.9 hrs 12 1 no
charles cook ckcsr1981@yahoo.com +12672581595 2026-07-12 6.6 hrs โ€” 22 0 no
ronnie jenkins ronniejenkins1921@yahoo.com +19175929651 2026-07-12 6.6 hrs โ€” 20 0 no
kemya kemyascott@gmail.com +14046183725 2026-07-11 24.4 hrs โ€” 2 0 no
tim brittan info@imperium-power.com +12402810169 2026-07-11 6.7 hrs โ€” 18 0 yes
james tyler jtyelect@yahoo.com +12295832342 2026-07-11 6.7 hrs โ€” 17 0 no
kevin mcconico mrmr.servicez@gmail.com +12132784118 2026-07-11 43.5 hrs โ€” 10 0 no
abdul hfizi basirhafizi@yahoo.com +18189669914 2026-07-11 6.7 hrs โ€” 9 0 no
peter basurto mysouthbayelectric@gmail.com +14242259161 2026-07-11 43.5 hrs โ€” 6 0 no
kenzy dostaly kleanwireelectric@gmail.com +19544150157 2026-07-10 54 min โ€” 8 0 no
sam atamian sam@unitedproelectric.com +17478887808 2026-07-10 43.5 hrs โ€” 6 0 yes
michael ingrao ingrao777@cs.com +14073313577 2026-07-10 6.7 hrs โ€” 17 0 no
josephine nguyen josephine@risingsunelectrify.com +19493985199 2026-07-10 14.4 hrs 23.7 hrs 8 3 yes
hung lam tommyyeuem@gmail.com +15617297977 2026-07-10 56 min โ€” 14 0 no
theodore ward bethone@betheone1ai.com +15178997007 2026-07-09 57 min 24.0 hrs 9 1 no
christian johnson christianjohnsonj@gmail.com +14105001009 2026-07-09 51.6 hrs โ€” 5 0 yes
theodore diaz theodore.diaz56@yahoo.com +18326009074 2026-07-09 never โ€” 0 0 no
mm mmmmm@asdf.com +441234567890 2026-07-09 never โ€” 0 0 no
paul horizonaiadvantage@gmail.com +17754372496 2026-07-08 never โ€” 0 0 yes
cj cmelie03@gmail.com +19084683111 2026-07-08 8.0 hrs โ€” 2 0 no
tyler reviewapproach@gmail.com +12039133060 2026-07-08 7.5 hrs 7.5 hrs 3 1 no
nikki thesouthfloridarentals@gmail.com +18888888888 2026-07-08 7.4 hrs โ€” 3 0 no
courtney prestomktggroup@gmail.com +17013231458 2026-07-08 never โ€” 0 0 no
drew drewdiokno@gmail.com +14159372342 2026-07-08 7.7 hrs โ€” 2 0 no
ken quashie info@ikenclean.com +19177839343 2026-07-07 10.8 hrs โ€” 28 0 yes
susan lehto hello@propertygirlhomes.com +14804010856 2026-07-07 4.0 hrs โ€” 2 0 no
test test cc1552790@gmail.com +18326989493 2026-07-04 never โ€” 0 0 no
cait coachwithcait@gmail.com +16622183130 2026-07-04 2.3 hrs โ€” 7 0 no
alberto albertomanurl123@gmail.com +13465263892 2026-07-03 2.5 hrs โ€” 2 0 no
eric ebatty@xmission.com +18017427400 2026-07-03 never โ€” 0 0 no
susan dawkyi1@gmail.com +14088297146 2026-07-03 2.0 hrs 2.0 hrs 4 1 no
piermichel piermicheljoseph@gmail.com +15167109868 2026-07-02 2.6 hrs 2.7 hrs 4 1 no
guy indelicato guyindelicato@yahoo.com +19788098018 2026-07-02 3.5 hrs โ€” 2 0 yes
donnise warren donnisew@yahoo.com +18135993772 2026-07-02 10.7 hrs 10.7 hrs 3 1 no
j chiroguy@gmail.com +16612210062 2026-07-02 10.7 hrs 10.7 hrs 5 1 yes
cyd grannycyd@icloud.com +19038403944 2026-07-01 10.7 hrs โ€” 3 0 no
mkj mkjstravelagency@gmail.com +14235911278 2026-07-01 9.2 hrs 9.2 hrs 11 1 no
tony ad@presencepromedia.com +18103312970 2026-07-01 10.6 hrs 10.6 hrs 9 1 no
vilma gutierrez vilmagutierrez1129@yahoo.com +13015188792 2026-07-01 20.7 hrs โ€” 2 0 no
ajax ajaxstyles50@gmail.com +15716747675 2026-07-01 21.8 hrs โ€” 1 0 no
joyce hello@jkml.ai +17868068874 2026-07-01 15.1 hrs 15.1 hrs 11 1 no
juan cervantesjuan@sbcglobal.net +17074567896 2026-07-01 never โ€” 0 0 no
redell rfck36@gmail.com +15402387313 2026-07-01 never โ€” 0 0 no
shivraj shivraj.grewal@compass.com +15126170001 2026-07-01 16.0 hrs 16.1 hrs 5 2 yes